Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from Protecting your personal Information is important to us and we strive to maintain our customer trust. 

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as “Device Information.”

We collect Device Information using the following technologies:

 -“Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

– “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers) email address, phone number, order and refund history and information about your interests and preferences such as wish lists and marketing consent.  We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

How Do We Use Your Personal Information?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).  

Additionally, we use this Order Information to:

  • Communicate with you
  • Screen our orders for potential risk or fraud; and
  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
  • To process an order or refund 
  • We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above.

We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at

If you sign-up to our newsletter, we may send you information about our products, services, new website features, change in our term and condition policy, or other news. 

You can opt out of receiving any email from us by clicking on the unsubscribe link in any email send from us. Even if you opt-out of receiving marketing emails from us, we may reach out to you by email regarding account, purchases related purposes or services inquiries or request. 

Your Rights

You have the right and possibility to access and correct the information in your online account as well as your preferences at any time, by signing in to your account and looking under “My Account”, or by contacting us as shown in the “Contact us” section of this Personal Data Protection Policy.
You can also ask us to exercise your right to withdraw from our distribution lists so as not to receive any direct marketing communications from us, as indicated in the “Contact us” section of this Personal Data Protection Policy or by following the “Unsubscribe” link or the withdrawal instructions provided in our communications.

Do Not Track

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Protection of Personal Data

Organic Saboun Ltd. takes reasonable steps to implement appropriate technical and organisational measures in order to protect your personal data against accidental or involuntary destruction, accidental loss, alteration, or any unauthorised disclosure, access or usage.

Unfortunately, despite these efforts, no security measures are perfect and hackers and other malicious actors may attempt to access you’re the personal information. If you believe that your account, transaction or information is no longer secure, please contact us. In the wrong hands, your personal information could be used to commit identity theft, steal from you, or cause you other harms.

If you create an account on a Website, you will need to set a password to access your online account. We strongly recommend that you set a strong password and do not disclose your password to anyone. Organic Saboun Ltd. will never ask you for your password in any unsolicited communication.

You should also be aware that certain aspects of the Websites are not confidential and are available for public viewing. By making any personal information public, you are solely responsible for any comments you make and their accuracy. Please refer to the Terms & Conditions for additional information about User-submissions.

Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.


We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at

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